Privacy Policy
Last Updated: December 26, 2025
This Privacy Policy explains how Bowl 360 and its related brands (“Bowl 360,” “we,” “us,” or “our”) collect, use, and protect personal information when you visit our websites, contact us, or interact with our digital experiences. By using our sites, you agree to the practices described below.
1. Introduction
Who We Are
Bowl 360 is a family of entertainment brands that may include bowling centers, arcade experiences, bars and restaurants, and specialty concepts such as Uptown Bar & Grill, Paddles 360, and other related Bowl 360 brands (collectively, the “Bowl 360 Family”). This Privacy Policy applies to the corporate Bowl 360 website and any related online experiences that link to this policy.
Scope of This Policy
This policy describes how we handle information collected through our corporate websites, contact forms, newsletter sign-ups, online inquiries, and other digital channels managed by Bowl 360. Individual locations may have their own websites or booking systems with additional terms or privacy statements. When interacting with a specific location, please review any location-specific terms that may also apply.
2. Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Preferred Bowl 360 location
- Event or inquiry details
- Business or partnership information
- Any other information you provide in text fields or attachments
Information Collected Automatically
When you visit our websites, we may automatically collect certain information about your device and browsing activity, such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on each page
- Referring website or link
- General location based on IP address
Information From Third Parties
We may receive information from third-party tools or platforms that you interact with in connection with Bowl 360, such as analytics platforms, booking or reservation tools, and social media services.
3. How We Use Your Information
Provide and Improve Services
We use the information we collect to:
- Respond to inquiries and messages you submit
- Route your inquiry to the appropriate Bowl 360 team or location
- Provide information about our services and brand offerings
- Improve the performance, functionality, and design of our websites
Communications
We may use your contact information to respond to messages, follow up on requests, and send updates related to your inquiry. We may send marketing messages where legally permitted; you may opt out at any time.
Legal, Security & Compliance
We may use or disclose your information as necessary to comply with applicable laws, enforce our rights, prevent fraud, or protect our systems and users.
4. Legal Bases for Processing
Consent
We may process your personal information based on your consent, such as when you submit a contact form or request communications from Bowl 360.
Legitimate Interests
We may process information for legitimate business interests, including operating and improving our websites and responding to your inquiries, provided your rights are not overridden.
5. Cookies and Tracking Technologies
Overview
We use cookies and similar technologies to operate our websites, understand usage trends, and improve user experience.
Types of Cookies
- Necessary Cookies: Required for basic site functionality and security.
- Analytics Cookies: Help us understand visitor usage patterns.
- Preference Cookies: May store optional settings such as language or location preferences.
Managing Cookies
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
6. How We Share Information
Service Providers
We may share information with trusted third-party service providers who help us operate our websites, manage communications, or analyze usage. These providers may only use your information to provide services to Bowl 360 and are expected to protect it appropriately.
Locations and Brand Partners
If your inquiry relates to a specific location, service, or event type, we may share relevant information with the appropriate Bowl 360 location or affiliated brand so they can respond.
Legal and Security Requirements
We may disclose personal information if required by law or if necessary to protect the safety, rights, or property of Bowl 360, our users, or others.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction, subject to applicable law and this Privacy Policy.
7. Data Retention
Retention Period
We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.
Data Deletion
When personal information is no longer needed, we may delete it or de-identify it so that it can no longer be associated with an identifiable individual.
8. Your Rights and Choices
Access, Update & Delete Requests
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, please contact us using the information in Section 13.
Opting Out of Communications
You may opt out of marketing communications at any time using the unsubscribe link provided in emails or by contacting us directly.
Cookie Controls
You can manage cookie preferences in your browser settings as described in Section 5.
9. Security
Security Measures
We implement reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, loss, or misuse.
No Absolute Security
No method of online transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
10. Children’s Privacy
Under 13 Policy
Our corporate websites are intended for general audiences and are not primarily directed at children under 13. We do not knowingly collect personal information from children under 13 on the corporate site. If we become aware of such collection, we will delete the information.
11. International Visitors
Cross-Border Transfers
If you access our websites from outside the United States, your information may be transferred to and processed in countries with different data protection laws than your own. By using our websites, you consent to this transfer.
12. Changes to This Privacy Policy
Policy Updates
We may update this Privacy Policy periodically. When we make changes, we will update the “Last Updated” date at the top of this page.
Continued Use
Your continued use of our websites after changes are posted signifies your acceptance of the updated policy.
13. Contact Us
How to Reach Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us using the form on our Contact page or by email at info@bowl360.com.